Guidelines

👤 Guidelines for Task Posters (Employers)

Whether you’re looking for help with cleaning, repairs, deliveries, or other services, Heimatorg makes it easy to connect with trusted service providers. Follow these guidelines to ensure a smooth experience.

✅ Before Posting a Task

• Be Clear & Specific: Describe the task in detail—what needs to be done, location, deadline, and any special requirements.
• Set Realistic Budgets: Offer a fair price for the job to attract qualified providers.
• Use Relevant Tags or Categories: This helps the right providers find your task faster.

📤 After Posting

• Respond Promptly: Answer questions and review offers from service providers in a timely manner.
• Review Profiles: Check ratings, reviews, and past jobs of those who send offers.
• Choose Responsibly: Select a provider based on quality, communication, and reliability—not just the lowest price.

🤝 After Accepting an Offer

• Agree on Terms: Confirm all job details (timeline, materials, access, etc.) in writing via the messaging system.
• Be Respectful & On Time: Ensure providers can access the location and you’re available as agreed.
• Confirm Completion: Once the job is done, mark it as completed on the platform.

⭐ After the Task

• Leave a Review: Share honest feedback to help others and reward great work.
• Report Issues: Contact support if you experience any unprofessional behavior.

🛠️ Guidelines for Service Providers

Heimatorg helps you grow your freelance or service business by connecting you with real people in need of your skills. To build trust and earn more work, follow these best practices.

✅ When Browsing Tasks

• Choose Suitable Tasks: Only apply to tasks that match your skills, availability, and location.
• Read Carefully: Understand what the task involves before sending an offer.

💬 When Sending an Offer

• Be Professional: Use clear, polite language and personalize your offer.
• Include Key Info: Mention your price, availability, experience, and any relevant details.
• Ask Questions: Clarify anything that’s missing before accepting a job.

🤝 After Being Hired

• Follow Agreements: Stick to the schedule and scope that was agreed upon.
• Communicate Clearly: Keep the client informed about progress or delays.
• Be Respectful: Arrive on time, behave professionally, and respect the client’s property.

⭐ After the Job

• Mark Task as Completed: This allows the client to review and close the task officially.
• Request Feedback: Good reviews help you stand out for future clients.
• Maintain Your Profile: Keep your skills, photos, and experience up to date.

🚨 General Rules for All Users

• No abusive or offensive behavior
• No fake tasks, fake offers, or spam
• Payments must follow the platform’s policy (if applicable)
• Violations may result in suspension or removal